Privacy Policy

PlusPlus Calibration Privacy Policy

Last Updated: September 16, 2026

Plus Plus Calibration, LLC (“Plus Plus Calibration,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit pluspluscalibration.com (the “Website”), contact us, purchase a product or service, ship an ECU or other vehicle component to us, or otherwise interact with Plus Plus Calibration.

By using our Website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information directly from you, automatically when you use our Website, and from service providers that assist us in operating our business.

Information You Provide to Us

Depending on how you interact with Plus Plus Calibration, we may collect:

Your name;
Email address;
Telephone number;
Billing address;
Shipping address;
Vehicle year, make, model, trim, and other vehicle information;
Vehicle Identification Number (VIN), when necessary;
ECU, TCU, or other control-module identification information;
Information regarding vehicle modifications, fuel type, performance goals, or existing calibration;
Order and purchase information;
Shipping and tracking information;
Communications you send to us;
Customer-service inquiries;
Appointment information;
Photographs, data logs, diagnostic information, or other information you provide in connection with calibration services; and
Any other information you voluntarily provide.

2. PAYMENT INFORMATION

When you purchase products or services from Plus Plus Calibration, your payment may be processed by a third-party payment processor or merchant-services provider.

Depending on the payment method used, the payment processor may collect information such as:

Credit or debit card information;
Billing address;
Cardholder name;
Transaction information; and
Other information necessary to authorize and process the transaction.

Plus Plus Calibration does not necessarily receive or store your complete payment-card number or security code when payments are processed by a third-party payment provider.

Payment processors handle your payment information according to their own privacy policies and security practices.

3. VEHICLE AND CALIBRATION INFORMATION

When you purchase a tune or calibration, we may collect and maintain information associated with your vehicle and calibration.

This may include:

Vehicle make, model, year, and configuration;
VIN;
ECU or TCU serial numbers and identifiers;
Original ECU or TCU software information;
Calibration files;
Software versions;
Installed vehicle modifications;
Fuel requirements;
Diagnostic information;
Data logs;
Dyno results;
Calibration revisions; and
Records relating to services we have performed.

We may retain this information to provide customer support, maintain records of the calibration installed on your vehicle, troubleshoot future issues, provide revisions or updates, verify software licensing, and maintain the integrity of our calibration products.

4. SHIPPING INFORMATION

If you ship an ECU, TCU, or other vehicle component to Plus Plus Calibration, we may collect and use information necessary to receive and return the item, including:

Your name;
Shipping address;
Telephone number;
Email address;
Carrier information;
Tracking numbers; and
Shipment status.

We may provide necessary shipping information to carriers and fulfillment providers for purposes of delivering packages to and from our facility.

5. INFORMATION COLLECTED AUTOMATICALLY

When you visit our Website, certain information may be collected automatically through cookies, server logs, analytics technologies, or similar tools.

This information may include:

IP address;
Browser type;
Device type;
Operating system;
Pages viewed;
Referring website;
Date and time of visits;
General geographic information derived from an IP address;
Website interactions; and
Other technical information about how visitors use the Website.

We may use this information to operate the Website, understand how visitors use it, improve Website performance, detect security issues, and improve our products and services.

6. COOKIES AND SIMILAR TECHNOLOGIES

Our Website may use cookies and similar technologies.

Cookies are small files placed on your device that can help websites remember information about your visit.

We may use cookies for purposes including:

Website functionality;
Security;
Maintaining shopping-cart or checkout functionality;
Remembering preferences;
Website analytics;
Measuring Website performance; and
Understanding how visitors interact with our Website.

Third-party services integrated into our Website may also use cookies or similar technologies according to their own privacy policies.

You can generally control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.

7. HOW WE USE YOUR INFORMATION

We may use personal information to:

Process purchases and payments;
Provide ECU, TCU, and vehicle calibration services;
Receive and return customer ECUs and other vehicle components;
Fulfill orders;
Schedule appointments;
Respond to inquiries;
Provide customer support;
Communicate regarding an order, shipment, calibration, or appointment;
Maintain records of customer calibrations;
Verify vehicle and calibration information;
Provide calibration updates or revisions;
Troubleshoot technical issues;
Prevent fraud and unauthorized transactions;
Protect our Website, customers, intellectual property, and business;
Improve our Website, products, and services;
Maintain business and accounting records;
Comply with applicable legal and regulatory requirements; and
Enforce our agreements, policies, and legal rights.

8. EMAIL, TELEPHONE, AND TEXT COMMUNICATIONS

If you provide your email address or telephone number, we may use it to communicate with you regarding:

Your purchase;
Your ECU shipment;
Calibration status;
Return shipping;
Appointment scheduling;
Customer-support requests;
Technical questions; and
Other communications related to your relationship with Plus Plus Calibration.

Where required by law, we will obtain appropriate consent before sending promotional text messages or marketing communications.

You may unsubscribe from promotional emails by following the unsubscribe instructions contained in those communications.

Transactional communications relating to an active purchase, shipment, or service may continue even if you opt out of promotional communications.

9. HOW WE MAY SHARE INFORMATION

We may disclose personal information to third parties that assist us with legitimate business functions.

These may include:

Payment processors;
Banks and merchant-service providers;
Shipping carriers;
Website hosting providers;
E-commerce providers;
Email and communications providers;
Analytics providers;
Information-technology providers;
Accounting professionals;
Attorneys and professional advisers;
Fraud-prevention and security providers; and
Other vendors necessary to operate our business.

We provide these parties with information reasonably necessary for them to perform services on our behalf.

10. SALE OF PERSONAL INFORMATION

Plus Plus Calibration does not sell customer personal information for monetary consideration.

If our practices regarding personal information change, we will update this Privacy Policy as appropriate.

11. LEGAL DISCLOSURES

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with applicable law;
Respond to a subpoena, court order, warrant, or other valid legal process;
Cooperate with governmental or law-enforcement authorities;
Protect the rights or property of Plus Plus Calibration;
Investigate suspected fraud or unlawful conduct;
Protect the safety of our customers, employees, or others; or
Establish, exercise, or defend legal claims.

12. BUSINESS TRANSFERS

If Plus Plus Calibration is involved in a merger, acquisition, financing transaction, sale of assets, restructuring, or similar business transaction, personal information may be transferred as part of that transaction.

Any successor organization may continue to use information in accordance with this Privacy Policy unless otherwise required by law.

13. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

Provide products and services;
Maintain records of vehicle calibrations;
Support customers;
Maintain transaction and accounting records;
Comply with legal obligations;
Resolve disputes;
Prevent fraud;
Protect our intellectual property; and
Enforce our agreements.

Different categories of information may be retained for different periods depending on the purpose for which the information was collected and applicable legal requirements.

14. DATA SECURITY

Plus Plus Calibration uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic communication, database, or electronic-storage system can be guaranteed to be completely secure.

You should use caution when transmitting information electronically and notify us if you believe your information or account has been compromised.

15. THIRD-PARTY WEBSITES

Our Website may contain links to websites, social-media platforms, payment providers, shipping providers, or other services operated by third parties.

Plus Plus Calibration does not control the privacy practices of those third parties.

When you leave our Website or interact with a third-party service, that party's privacy policy may apply.

We encourage you to review the privacy policies of third-party services you use.

16. SOCIAL MEDIA

Plus Plus Calibration may maintain accounts on third-party social-media platforms.

If you interact with us through a social-media platform, the platform may collect information regarding your interaction according to its own privacy policies.

Information you publicly post or share through social media may be visible to other users.

17. YOUR PRIVACY CHOICES

Depending on where you reside and applicable law, you may have rights concerning your personal information.

These rights may include the ability to request:

Access to personal information we maintain about you;
Correction of inaccurate personal information;
Deletion of certain personal information;
Information regarding how your personal information is used or disclosed; or
Other rights provided by applicable privacy laws.

Certain information may need to be retained for legal, accounting, security, contractual, or legitimate business purposes even after a deletion request.

To submit a privacy request, contact Plus Plus Calibration using the information below.

We may take reasonable steps to verify your identity before completing a privacy request.

18. INTERNATIONAL VISITORS

Plus Plus Calibration is based in the United States.

If you access the Website from outside the United States, information you provide may be processed and stored in the United States, where privacy laws may differ from those in your jurisdiction.

19. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business, Website, services, technology, or legal requirements.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the policy.

Material changes will apply prospectively unless otherwise permitted or required by law.

20. CONTACT US

Questions, concerns, or requests regarding this Privacy Policy or our handling of personal information may be submitted to:

Plus Plus Calibration, LLC 952 W Melinda Ln, Suite D Phoenix, Arizona 85027

Phone: (480) 219-4441 Website: pluspluscalibration.com